SPEAKERS
Marcus Osborne
Vice President, Health & Wellness Transformation at Walmart
In his role as vice president for Health & Wellness Transformation, Marcus is focused on furthering Walmart’s stated goal of improving the healthcare industry in the U.S. by increasing access, quality and affordability in the system for consumers.
Prior to joining Walmart, Marcus was a senior management consultant with Alliance Consulting Group in Boston, Massachusetts. He also served as the chief financial officer of the Clinton Foundation’s HIV/AIDS initiative. Marcus attended the Harvard Business School and received his Master of Business Administration, graduating with honors.
Kristen Berman
Author & Behavioral Economics Expert
Kristen Berman co-founded Irrational Labs, a behavioral product design company, with Dan Ariely in 2013. Irrational Labs helps companies and nonprofits understand and leverage behavioral economics to increase the health, wealth and happiness of their users. She also co-founded Common Cents Lab, a Duke University initiative dedicated to improving the financial well-being of low to middle Americans.
She was on the founding team for the behavioral economics group at Google and hosted one of the top behavioral change conferences globally, StartupOnomics. She co-authored a series of workbooks called Hacking Human Nature for Good: A Practical Guide to Changing Behavior, with Dan Ariely. These workbooks are being used at companies like Google, Intuit, Netflix, Fidelity and Lending Club for business strategy and design work.
Steve Denning
Author & Storytelling expert
Steve Denning is the author of the book, “The Age of Agile: How Smart Companies Are Transforming the Way Work Gets Done” (Amacom, 2018). He is the former program director of knowledge management at the World Bank. He now works with organizations in the U.S., Europe, Asia and Australia on leadership, innovation, Agile management and organizational storytelling.
Steve’s innovative work has received worldwide recognition. His clients have included many Fortune 500 companies. He also leads the SD Learning Consortium, a group of major private sector firms that are sharing knowledge about the Agile Transformation Journey.
Geoff Colvin
Bestselling Author and Senior Editor-at-Large, Fortune Magazine
Geoff Colvin is an award-winning thinker, author, broadcaster and speaker on today’s most significant trends in business, and is considered one of America’s sharpest and most respected commentators on leadership, globalization, wealth creation, the infotech revolution and related issues. As anchor of “Wall $treet Week” with Fortune on PBS, he spoke each week to the largest audience reached by any business television program in America.
Geoff’s groundbreaking best-seller, “Talent is Overrated: What Really Separates World-Class Performers From Everybody Else,” received the Harold A. Longman Award for best business book of the year. His book “The Upside of the Downturn: Management Strategies for Difficult Times” was named the best management book of the year by strategy+business magazine. Geoff’s latest book is called “Humans are Underrated: What High Achievers Know That Brilliant Machines Never Will.”
Adrienne Boissy, MD, MA
Chief Experience officer, cleveland clinic health system
staff neurologist, cleveland clinic mellen center for multiple sclerosis
Dr. Boissy leads initiatives to address and improve every aspect of a patient’s encounter with the Cleveland Clinic Health System — from their physical comfort to their educational, emotional and spiritual needs. A Harvard Macy scholar and nationally recognized physician executive, she is a leader in the conversation about relationships and empathy in healthcare.
Dr. Boissy co-chairs the Empathy and Innovation Summit, the largest summit on patient experience in the world. She serves as Editor Emeritus of the Journal of Patient Experience and serves on the advisory board for Option B. She advocates for major operational changes in healthcare systems for a more human experience, as noted in her TED talk “Can empathy help heal healthcare?” She has been featured in The Wall Street Journal, NPR, The Washington Post, Forbes and The Atlantic, among others.